Privacy Policy and Terms of Use

Privacy Policy

CompletelyPrepared.com respects your privacy. We will never share your name, address, email address or purchase information with any third party.

When you place an order with us, we collect basic information including your name, address, email address and phone number. We use this information to confirm your order and to respond to any questions you may have.

We also provide security to protect the loss, misuse and alteration of the customer data that we collect. When you shop at CompletelyPrepared.com your information is protected by the use of SSL encryption of your credit card information.

We track “passive” information on customers’ browsing behavior at CompletelyPrepared.com, but never on an individual level. We analyze this information strictly in aggregate terms to ensure our site is structured in a user-friendly way for our customers.

Acceptance of cookies is not a requirement to browse the content of CompletelyPrepared.com, but our store requires the acceptance of cookies to keep track of the items in your shopping cart and to complete an order. We never use cookies to store sensitive customer information such as passwords, or credit card numbers.

If you have further questions about our Privacy Policy or have other comments, please do not hesitate to email us at info@completelyprepared.com

Contact Technical Support

If you have other question about our website, please email our Tech Support department at info@completelyprepared.com.

Terms and Conditions

The CompletelyPrepared.com website and online store at CompletelyPrepared.com are owned and operated by Completely Prepared, Inc. If you use our website to gather information, correspond with us or make purchases, you accept these terms and conditions. Please read them carefully.

Copyright and Trademarks

All content included on this site, such as text, images, graphics, logos, video clips, digital downloads and software, is the property of Completely Prepared, Inc. and protected by United States and international copyright laws. CompletelyPrepared.com is a trademark of Completely Prepared, Inc. and may not be used in connection with any guide information, products, or services that are not owned by Completely Prepared, Inc.

License and Site Access

Completely Prepared, Inc. grants you a limited license to access and make personal use of this site and not to download or modify it or any portion of it, except with express written consent of Completely Prepared, Inc. The downloading of streaming video clips is permissible for personal use only.

This license does not include any commercial or derivative use of this site or its contents. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Completely Prepared, Inc.

As a visitor to CompletelyPrepared.com you are granted a limited and revocable right to create a link to our site so long as the link does not portray our site, our products or services in a misleading, derogatory, or otherwise offensive matter. You may not use any content, logo or graphic from our site as a part of the link without express written permission. Any unauthorized use terminates any license or permission granted by Completely Prepared, Inc.

Transactions

You agree to accept responsibility for all activities that occur in your name and/or with your credit card. If you are under 18, you may enter into transactions only with the consent of a parent or guardian. Completely Prepared, Inc. reserved the right to refuse service, terminate accounts, remove or edit content, or cancel orders.

Email

When you place an order through the CompletelyPrepared.com store, send an email message to any address at info@completelyprepared.com, or otherwise give us your email address, you consent to receive future email messages from us. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Completely Prepared, Inc. will never share your email address with anyone else.

Risk of Loss

All items purchased from Completely Prepared, Inc. are made pursuant to a shipment contract. This means that the ownership of your purchases and the risk of loss are entirely yours once we pass the items on to the carrier.

Product Descriptions

We try to be as accurate as possible; however, Completely Prepared, Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition for a refund, exchange or credit. Product specifications are subject to change without notice.

Disclaimer of Warranties and Limitation of Liability

TO THE FULL EXTENT PERMITTED BY LAW, COMPLETELY PREPARED, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM OUR LOCATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

SOME STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF LIMITATION OF CERTAIIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Completely Prepared, Inc., will honor its return policy on merchandise purchased from it on this site, and it will honor individual product warranties that accompany merchandise purchased from this site.

Applicable Law

By visiting CompletelyPrepared.com, you agree that the laws of the state of California with regard to principles of conflict of laws will govern these Terms and Conditions and any dispute that might arise between you and Completely Prepared, Inc.

Disputes

Any dispute relating in any way to your visit to CompletelyPrepared.com or to products you purchase through the CompletelyPrepared.com store shall be submitted to confidential arbitration by a single arbitrator in Alameda County in the State of California. The parties first agree to try in good faith to settle the dispute by mediation administered by American Arbitration Association, California Arbitration and Mediation Services or Judicial Arbitration and Mediation Services. If mediation is unsuccessful, arbitration under this agreement shall be conducted under the commercial arbitration rules of the American Arbitration Association. The initial administrative fees associated with mediation or arbitration shall be shared equally by the parties, subject to court of competent jurisdiction. To the fullest extent permitted by applicable law no arbitration under this agreement shall be joined to n arbitration involving any other party subject to the agreement, whether through class arbitration proceedings or otherwise.

An important exception: If you violate or threaten to violate Completely Prepared, Inc. intellectual property rights, Completely Prepared, Inc. may seek injunctive or other appropriate relief in any state or federal court in the state of California and you consent to exclusive jurisdiction and venue in such courts.

Policies and Changes

Please review our other policies, such as our Privacy Policy posted on this site. These policies also govern your visit to CompletelyPrepared.com. We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed “severable” and shall not affect the validity and enforceability of any remaining condition.

How to Order

Products: You can browse our selection of guides by visiting our Home Page. Click a product to learn more information. You can also adjust the quantity of each item you would like to order before placing it in your shopping cart.

Checkout: When you're finished shopping, simply proceed to the checkout. The instructions will walk you through each step to enter your credit card information. Sorry, we do not take orders by telephone.

CompletelyPrepared.com sells retail products to customers for their personal use. We reserve the right to invalidate any order, with or without cause, including those orders that appear to be purchases for resale or otherwise for commercial use. If you wish to order multiple items for an organization, please email info@completelyprepared.com for assistance.

Payment Methods

Credit Cards: We accept Visa, MasterCard and American Express payments online. For your security, we do not retain any relevant credit card information. For more information on the safety of online ordering, please see our Privacy Policy and Terms of Use.

CVV2 code: This code is an additional security check for credit card transactions. For Visa or MasterCard cards, the code is on the back of your credit card and appears as the last 3 numbers after your account number. For American Express cards, the code is on the front of the card and appears above and to the right of the imprinted card number.

Pay by Check: If you prefer to pay by check or money order, you can use the online order form. Once you have entered your information, an order form will be generated for you to print and mail to use along with your payment.

International Orders: If your credit card is issued by a non-US bank, it will not be recognized by our credit card verification system and you will need to select the mail option in the checkout/payment screen.

Secure Ordering and Privacy

CompletelyPrepared.com takes security seriously. While you visit our secure website, our security pledge protects you so that you can shop freely.

We will make every effort to make sure your transactions at www.completelyprepared..com are secure and safe.

We protect the transfer of sensitive information using Secure Socket Layer (SSL). To learn more about SSL, visit www.verisign.com Extra sensitive information such as a credit card number is stored using database encryption, so that even most internal users cannot access the data.

If you are still not comfortable using your credit card online, just fill in the online ordering form and mail it to us for processing. Don't forget to put your credit card number on the form if you don't enclose a check.

Note: The Fair Credit Billing Act provides that your bank cannot hold you liable for more than $50 of fraudulent charges. If unauthorized use of your card resulted through no fault of your own from a purchase made at our online store, and if your bank holds you liable for any of this amount, CompletelyPrepared.com will cover the entire liability, up to the full $50. In the event of unauthorized use of your card, for this security guarantee to be valid, you must notify your credit card provider in accordance with its established reporting rules and procedure under your cardholder agreement.

Customer Service:

If you made a mistake on your order: Email info@completelyprepared.com within one business day of the day you placed your order and tell us what you'd like to change. We'll reply to your email on the next business day during regular business hours to let you know if we are able to accommodate the change(s) requested.

If your order didn't confirm: Email info@ompletelyprepared.com or call us at 925-399-1639 and we can verify if your order went through or not. If it didn't, we can take your credit card info over the phone and complete your order. After hours, email us and we will respond the following business day.

If you have other questions: Email info@completelyprepared.com or call 925-399-1639 and we will assist you within 1 business day.

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